Cancellation Policy
Last updated: 16 May 2026
Five policies, aligned with industry standards
Each villa, experience or tasting clearly states which of the five policies applies. S/Y Reesle outings follow the dedicated charter terms delivered with the quote.
Flexible
100% refund if you cancel up to 24 hours before check-in (or experience start). After: first night / 100% of the experience is non-refundable; subsequent nights are fully refunded.
Moderate (default)
100% refund up to 5 days before. Within 5 days of arrival: first night non-refundable, remainder refunded at 50%. After check-in: used nights + the next night are non-refundable.
Limited
100% refund up to 14 days before. 14 to 7 days: 50%. Less than 7 days: non-refundable.
Firm
100% refund up to 30 days before. Afterwards: non-refundable.
Non-refundable
Reserved for peak dates (New Year, private estate events, full-buyout weeks). Non-refundable from confirmation.
How to request a cancellation
Write to reservas@esfangar.com quoting your reference. Refunds are processed through CentralPay within 5–10 business days of approval. Cancellation timing is computed against the Es Fangar clock (CET/CEST).